Privacy Policy

Last updated: February 2025

We value your privacy and aim to provide transparency on how we collect, use, and protect your data. By using LineVPN, you agree to the terms outlined in this Privacy Policy.

Information We Collect

• Payment Information: If you subscribe to our paid services, we collect necessary payment details for processing transactions and refunds.

• Chat Support: When you contact us via the in-app chat, we may collect your contact details to assist you.

• Cookies: We use cookies and similar technologies for analytics, performance tracking, and personalized experiences. You can manage cookie settings in your browser.

• Operational Data: We monitor total bandwidth consumption to ensure service quality but do not log individual activity.

What We Do Not Collect

We do not store or track:

• Browsing history

• Traffic logs

• Connection timestamps or durations

• User IP addresses

• VPN request logs

Data Sharing

We do not share your personal data with third parties except in cases where required by law or for service functionality (e.g., payment processing). Our third-party service providers are obligated to protect your data.

Third Parties

We may use third-party services to enhance our application’s functionality, including but not limited to analytics providers, payment processors, and customer support platforms. These third parties are required to handle your data securely and in compliance with applicable privacy laws. However, we do not sell or trade your personal information to any third party for marketing or advertising purposes.

Link to the privacy policy of third-party service providers used by the app：

• Kochava

• Firebase

Your Rights

Depending on your jurisdiction, you may have rights such as:

• Right to Access: Request details about your personal data.

• Right to Deletion: Ask us to erase your personal data.

• Right to Restrict Processing: Limit how we use your data.

• Right to Opt-Out: If applicable, opt out of data collection for targeted advertising (Note: LineVPN does not sell user data).

To exercise these rights, contact us at linevpn.help@outlook.com.

Legal Rights

Many privacy regulations afford consumers a number of specific rights. If you are a resident of the EU (under GDPR), UK (under the UK GDPR), Brazil (under the LGPD), European Economic Area (under the EEA), Republic of Korea (under the PIPA), South Africa (under the POPIA), or several U.S. states, including California (under CCPA), Virginia (under VCDPA), Colorado (under CPA), and Connecticut (under CTDPA), or another jurisdiction with similar privacy requirements, you have certain rights which may include:

• The right to be informed about the data we collect and how it is used.

• The right to access your personal data and request corrections if necessary.

• The right to object to data processing in certain circumstances.

• The right to data portability, allowing you to obtain and reuse your personal data across different services.

• The right to request deletion of your personal data unless legal obligations require us to retain it.

• The right to lodge a complaint with a data protection authority if you believe your data rights have been violated.

Data Retention

We retain only necessary data to operate the service and comply with legal obligations. If you request deletion, we will remove your personal data unless legally required to keep it.

Children’s Privacy

LineVPN is not intended for individuals under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.

Policy Updates

We may update this Privacy Policy as needed. Continued use of our services after changes indicates acceptance of the new terms.

Contact Us

LineVPN has also appointed a Data Protection Officer (DPO) to ensure the protection of your personal data. You can contact our DPO at linevpn.help@outlook.com.

For any other questions or concerns, contact us at the same email address.